Detailed setup guideSet up AyoCheck on WhatsApp, step by step
This guide is for families in Australia using WhatsApp. It explains the first setup, what each field means, how to share invite links, and how notifications escalate only when something is wrong.
You do not need to install a new app for the elder. Everything starts from WhatsApp, and contacts are only notified on exceptions.
Create the account owner first
The account owner is the main family manager. This person can edit settings, add emergency contacts, resend invite links, and review whether the elder is already linked.
Name
Use the real name of the person managing the setup.
Phone number
This number is used for the account owner’s own WhatsApp linking flow.
Language
This controls the language shown in settings and messages sent to this person.
AyoCheck
Account owner profile
Add the elder and relationship
Next, add the elder you want to check on. This creates the care recipient profile and prepares a dedicated invite link for their WhatsApp account.
Loved one name
This is the elder who will receive the daily check-ins.
Phone number
Use the number connected to the elder’s WhatsApp account.
Relationship
This helps the family identify who is being managed, for example mum, dad, aunt, or grandparent.
AyoCheck
Loved one profile
Set the check-in schedule and exception timing
Choose when the elder should receive their check-ins and how long AyoCheck should wait before starting the alert flow.
Morning check-in
The first daily message time, for example 8:30 AM.
Evening check-in
Optional second daily message time, for example 8:30 PM.
No reply timeout
Choose 15, 30, or 60 minutes before AyoCheck starts notifying contacts in order.
AyoCheck
Check-in schedule
Add up to three emergency contacts in order
Emergency contacts are configured in the settings page, not the first registration screen. They are notified one by one, not all at once.
1st contact
Usually the main family member. This person is often also the account owner.
2nd contact
Only notified if the first contact does not confirm or reply.
3rd contact
Used as the final fallback when earlier contacts do not respond.
AyoCheck
Emergency contacts
What happens after everyone is linked
Once the elder is linked, they begin receiving daily WhatsApp check-ins. Emergency contacts remain quiet unless there is no reply or a help request.
Safe day
The elder replies and the day is recorded as safe. No emergency contact is notified.
No reply
AyoCheck waits for the chosen timeout, then alerts contacts in sequence.
Need help
If the elder taps the help button, the alert flow begins immediately.
AyoCheck
After linking